Support Center
How can we help?
We're here for every question, issue, or idea — billing, onboarding, technical, or anything else.
⚡
Under 1 hour
Response time (business hrs)
🔧
Same day
Most issues resolved
🤖
Auto-routed
Billing & onboarding issues
Quick Answers
I didn't receive my welcome email or setup instructions
Submit the form below with subject "Welcome email" — we'll re-send it immediately. Make sure to check your spam folder first. Your welcome email comes from support@teclogicallyai.com.
My AI isn't answering calls
Submit a technical issue below with your business name and phone number. We'll run a diagnostic check on your Vapi assistant and phone number within 1 hour and notify you of the result. Most call issues are resolved by re-provisioning the assistant, which takes about 15 minutes.
I need to update my business hours, FAQs, or services
Just reply to any email you've received from us, or submit the form below. Tell us exactly what to change. We update AI content within 24 hours.
How do I upgrade or change my plan?
Submit the form with "Plan change" as your subject. We'll send you a link to manage your subscription directly, or handle the plan change for you. Upgrades take effect immediately. No contracts — cancel any time.
I need to cancel my subscription
Submit the form with subject "Cancel subscription." We'll send you a billing portal link to cancel directly. No cancellation fee. Your AI stays active until the end of your current billing period.
I have a question about a different product (FlowIQ, CardIQ, CiteIQ, etc.)
Use the form below and select the product from the dropdown. We'll route your question to the right person and get back to you same day.